Privacy Policy

1. General information

1.1. This policy applies to all personal data you present to us during hiring process and/or that we collect and process when you use online shops (hereinafter, BABYCITY.LT) and/or (hereinafter, TOYCITY.LT) owned and managed by KOTRYNA GROUP UAB, legal entity code 121673734, address of the registered office Dariaus ir Girėno g. 34, LT-02189 Vilnius (hereinafter, We or KOTRYNA GROUP UAB).

1.2. KOTRYNA GROUP UAB respects your privacy and protects your personal data that you present to us or that we collect as indicated herein. This privacy policy explains why we collect your personal data and how we use it.

2. Data submission

2.1. In an order or registration form, you are to submit full, complete and correct information about yourself. If you present inaccurate, false or misleading data, we have the right to cancel your registration or order or restrict your possibilities to use the online shop. In case of change in your data, please update it immediately.

3. Direct marketing

3.1. We use and process your data (e-mail address and telephone number) for direct marketing purposes on the basis of your consent, which is given:

3.1.1. by entering your personal data when subscribing for a newsletter in the section “Newsletter” on the website and/or;

3.1.2. marking in the registration form on the website and/or that you agree to receive direct marketing communications;

3.1.3. marking in the questionnaires in shops administered by KOTRYNA GROUP UAB that you agree to receive direct marketing communications.

3.2. In any case, you will always have a possibility to unsubscribe by following links in the newsletter. If you are registered in and/or websites, you can control your privacy parameters and consents to direct marketing after logging into your account.

3.3. The content of direct marketing messages will be notifications from retail chains “Baby City”, “Toy City”, “Žaislų planeta”, “Kotryna”, “Kidzone”, “OVS kids”, “Mothercare”, which participate in ONE FAMILY loyalty program and are administered by KOTRYNA GROUP UAB.

4. Freedom of choice

4.1. It is you who decide which personal data to disclose. If you decide not to disclose your data, you lose a possibility to make use of certain resources of the website and/or For example, users, who decide against subscribing for free newsletters, will not be receiving exceptional offers, information about various promotions and lotteries.

5. Making enquiries

5.1. We use and process your data (first name, surname, e-mail address, telephone number and message text) for the purpose of administration of enquiries and giving answers on the basis of your consent, which is expressed when you enter your personal data and your message in the section “Do you have questions or complaints?” on the website and/or If you do not present this personal data, KOTRYNA GROUP UAB will not be able to answer your enquiry.

6. Registration

6.1. We use and process your data (first name, surname, e-mail address, telephone number, sex, date of birth, photo, information you interested in, children’s names, sex, dates of birth) for the purpose of administration of your account on BABYCITY.LT and/or TOYCITY.LT on the basis of your consent, which is expressed when you enter your personal data on the website and/or when registering a new account. If you do not fill in the mandatory registration spaces, KOTRYNA GROUP UAB will not be able to create an account for you.

7. Candidates’ personal data

7.1. We process personal data (first name, surname, e-mail address, CV, motivation letter, position and other presented data) of candidates, who send their CVs directly to us by e-mail or through job search portals or through the website and/or, in order to be able to screen candidates for a job position. We process this personal data of candidates on the basis of their consent. We keep candidates’ personal data as long as the selection for a specific position is ongoing. Data is kept longer only if a candidate consents.

7.2. When making selections for a job position, we process only such personal data of candidates, which are related to their qualification, professional skills and job-related qualities. We do not collect and do not process candidates’ personal data of special categories.

8. Data retention term

8.1. We process and store all your personal data no longer than necessary for the purposes indicated herein.

8.2. We keep your registration data as long as you have a valid account on the website and/or

8.3. We keep your enquiry data as long as the question asked is under examination and for 3 years after giving a consultation.

8.4. After the end of the period of selection for a specific job position with KOTRYNA GROUP UAB, we delete CVs and other data sent in by candidates, unless we have a candidate’s consent to process his/her personal data longer in order that we are able to offer him/her a job. In such a case, we keep the candidate’s personal data for up to 1 year after the moment of receipt of such data.

9. Data transfer

9.1. We can transfer your personal data to be processed by third parties, who provide services of delivery, provision of goods or services ordered by you on the online shops BABYCITY.LT and/or TOYCITY.LT or other services in connection with proper fulfilment of your order. We can transfer your personal data to be processed by third parties, who assist us in administering the online shops BABYCITY.LT and/or TOYCITY.LT and protecting data therein, also to providers of direct marketing services. Such persons may include database software providers, database administration services providers, cloud computing services providers, etc. Your personal data may also be provided in cases and under the procedure set by laws, e.g. to Lithuanian courts, bailiffs, law enforcement authorities, the State Tax Inspectorate or other third parties having a legal interest to obtain such data.

10. Information about minors

10.1. We advise parents and guardians to teach their children to use their personal data online carefully and responsibly. Minors should not present their personal data on websites without their parents’ or guardians’ consent. E-shop services can be used by all legally capable natural persons, who are not under 18; minors from 14 to 18 years of age can use them only with their parents’, adoptive parents’ or guardians’ consent, except for those cases where a minor independently disposes of his/her earnings or scholarship; authorised representatives of all the persons indicated above.

11. Links to other websites

11.1. These privacy provisions apply to the website BABYCITY.LT and/or TOYCITY.LT. The homepage may have links to websites, to which these privacy provisions do not apply. Upon leaving our website, familiarise yourself with privacy provisions of other websites, which can use your personal information.

12. Cookies

12.1. BABYCITY.LT and/or TOYCITY.LT can store cookies on your computer. A cookie is a small piece of data, which is used for collecting certain information about your computer. For example, how often do you visit our website, your actions on the website. A cookie does not contain personal information, but if you present such information to us, for example, when registering on our website, there may be a reference to the information in the cookie. You can either permit or ban cookies. Most internet browsers automatically accept cookies, but you can change your browser settings if you do not want to accept cookies or if you want to get a notice before they are stored on your computer. Read your browser’s user guide or simple learn more on these functions. If you opt not to accept cookies, it is possible that you will be unable to use interactive features of this or another website.

13. Data protection

13.1. In data processing we apply data security and processing requirements set in the Law of the Republic of Lithuania on Legal Protection of Personal Data and in the European Union General Data Protection Regulation.

13.2. KOTRYNA GROUP UAB has appropriate technical and organisational measures in place in order to ensure protection of all processed personal data from accidental or unlawful destruction or accidental loss, modification, unauthorised disclosure or access, and from any other forms of unlawful processing.

14. Your rights

14.1. You have the following rights in connection with your personal data:

14.1.1. the right to request that KOTRYNA GROUP UAB gives you access to your data, rectifies or deletes it, or restricts data processing;

14.1.2. the right to object to data processing;

14.1.3. the right to receive your personal data in a structured, commonly used and machine-readable format (right to data portability);

14.1.4. the right to cancel your consent;

14.1.5. the right to file a complaint with the State Data Protection Inspectorate.

14.2. Your can exercise these rights of yours by logging into your account or contacting KOTRYNA GROUP UAB at e-mail address [email protected] or [email protected], or sending a letter by registered mail at Dariaus ir Girėno g. 34A, LT-02189 Vilnius.

15. Effective term and amendments

15.1. This privacy policy is valid since 2018-05-25. If we amend this privacy policy, we will publish its updated version on websites and of the online shops BABYCITY.LT and TOYCITY.LT. Amendments and/or additions to the privacy policy come into effect at the moment they are published on the websites of the online shops BABYCITY.LT and TOYCITY.LT.

15.2. If you have any questions regarding provisions of this policy, please do not hesitate to contact us at the e-mail or registered mail addresses indicated in paragraph 14.2 hereof.

16. Final provisions

16.1. These privacy provisions are governed by law of the Republic of Lithuania. All disagreements about performance of these provisions shall be settled by way of negotiations. In case of a failure to agree, disagreements shall be solved under the procedure set by laws of the Republic of Lithuania. If you have any questions about description of these privacy provisions, please do not hesitate to contact us at e-mail [email protected] or [email protected]